We have always been trying to provide the best service and reliable products for every customer, however, accident may happen sometimes, please contact us to resolve any issue before leaving a negative feedback.

Payment:

1. All payments must be prepaid before shipping.
2. We only accept payment via PayPal. Please kindly check if you can do the payment via PayPal before placing an order.

Shipping:

1. Item will be shipped same business day if paid 4 pm EST 1 pm PDT(except weekends and holidays) and shipped from US.
2. Orders from the United States will all be shipped out via starnding shipping or economy shipping. The shipment usually takes 3-7 business days(Saturday and Sunday excluded), if you need the item urgently, please contact us for detail before purchase. Orders from overseas will be shipped via DHL Express, 3-5 business days.
3. Local pick up is not available.

Warranty

. The warranty shall not apply to the following circumstances:
a) Damage caused by undue wear&tear, misuse, improper installation or operation, neglect, accidents.
b) Damage caused by natural disasters, flood, fire, lightning or pollution.
c) If item was opened, any parts removed or repaired by any unauthorized person.

Return

(1).We stand behind our items and offer 60 days warranty. All items are in brand new condition unless specified otherwise elsewhere in the description.

(2).All returns - defective or otherwise - have to be preauthorized. Please contact us to get an authorization and returning address before sending the item back.If an item is returned because of an undeliverable shipping address, buyer agrees to pay the cost for re-shipment.

(3).Please note that If the return/replacement is not a result of our mistake (not defective or wrong item), the buyer is responsible for return shipping, as well as a 20 percent restocking fee.

(4).Replacement or refund will be made upon receipt of the returned item. If you do not want to wait for the replacement, you can just reorder one and then send the first one back for a refund.

Semiconductor Refrigeration Handheld Fan Cooling Turbo Air Conditioner Portable